EquipmentRecall 16V-686 · 2017 Jeep Grand Cherokee

Chrysler (FCA US LLC) recall 16V-686 covers 100 2017 Jeep Grand Cherokee for a equipment problem, reported to NHTSA on September 23, 2016. The manufacturer's latest report (2018 Q1) shows 77% of affected vehicles repaired.

77%
Vehicles repaired77 of 100 · 2018 Q1
Vehicles affected1001 model
ReportedSep 23, 2016Owners notified Oct 31, 2016
Complaints since1Same system, after the recall

Source: NHTSA recall 16V686000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

The risk

If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

77%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9 vehicles were listed as unreachable.

0%50%100%2016 Q42018 Q1
1 model

Vehicles in this recall

Built from August 8, 2016 to August 16, 2016. Not every vehicle in these model years is included; check by VIN.