Hatchback/liftgate: lockRecall 16V-698 · 2013–2017 Ford Focus
Ford Motor Company recall 16V-698 covers 64,038 2013–2017 Ford Focus for a hatchback/liftgate: lock problem, reported to NHTSA on September 28, 2016. The manufacturer's latest report (2018 Q1) shows 56% of affected vehicles repaired.
Source: NHTSA recall 16V698000 and manufacturer quarterly reports. Started by NHTSA (compliance).
The problem
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
The risk
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
The fix
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
56%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,916 vehicles were listed as unreachable.