Electrical system: softwareRecall 16V-708 · Road Rescue vehicles
REV Ambulance Group Orlando, INC. recall 16V-708 covers 145 Road Rescue vehicles for a electrical system: software problem, reported to NHTSA on October 4, 2016. The manufacturer's latest report (2018 Q1) shows 46% of affected vehicles repaired.
Source: NHTSA recall 16V708000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The fix
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
46%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5 vehicles were listed as unreachable.
Vehicles in this recall
Built from January 1, 2010 to September 1, 2016. Not every vehicle in these model years is included; check by VIN.