EquipmentRecall 16V-819 · Heartland vehicles
Heartland Recreational Vehicles, LLC recall 16V-819 covers 2,045 Heartland vehicles for a equipment problem, reported to NHTSA on November 14, 2016. The manufacturer's latest report (2018 Q1) shows 21% of affected vehicles repaired.
Source: NHTSA recall 16V819000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The fix
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
21%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 122 vehicles were listed as unreachable.
Vehicles in this recall
Built from July 6, 2014 to September 30, 2015. Not every vehicle in these model years is included; check by VIN.