Hood: latchRecall 16V-843 · 2007–2008 Hyundai Entourage

Hyundai Motor America recall 16V-843 covers 41,264 2007–2008 Hyundai Entourage for a hood: latch problem, reported to NHTSA on November 21, 2016. The manufacturer's latest report (2018 Q2) shows 28% of affected vehicles repaired.

28%
Vehicles repaired11,658 of 41,264 · 2018 Q2
Vehicles affected41,2641 model
ReportedNov 21, 2016Owners notified Jan 9, 2017
Complaints since7Same system, after the recall

Source: NHTSA recall 16V843000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

The risk

If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

What to do

The fix

Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

28%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,218 vehicles were listed as unreachable.

0%50%100%2017 Q12018 Q2
1 model

Vehicles in this recall

Built from February 16, 2006 to June 30, 2008. Not every vehicle in these model years is included; check by VIN.