Body: hatchback/liftgateRecall 16V-867 · 2011–2016 Mitsubishi Outlander Sport

Mitsubishi Motors North America, Inc. recall 16V-867 covers 50,228 2011–2016 Mitsubishi Outlander Sport for a body: hatchback/liftgate problem, reported to NHTSA on December 2, 2016. The manufacturer's latest report (2018 Q2) shows 58% of affected vehicles repaired.

58%
Vehicles repaired29,345 of 50,228 · 2018 Q2
Vehicles affected50,2281 model
ReportedDec 2, 2016Owners notified Jan 20, 2017
Complaints since6Same system, after the recall

Source: NHTSA recall 16V867000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2012 Outlander Sport vehicles manufactured August 26, 2010, to June 1, 2012, and 2016 Outlander Sport vehicles manufactured January 11, 2016, to July 8, 2016. The lift gate support outer tube on the affected vehicles may have insufficient anti-corrosion treatment that can allow the outer tube to corrode due to salt and water penetration.

The risk

If the outer tube corrodes, there may be a rapid loss of the gas used to provide lift assistance, causing the lift gate to fall suddenly, increasing the risk of injury.

What to do

The fix

MMNA will notify owners, and dealers will replace the lift gate supports, free of charge. The recall began on January 20, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-011.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

58%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 66 vehicles were listed as unreachable.

0%50%100%2017 Q12018 Q2
1 model

Vehicles in this recall

Built from August 26, 2010 to July 8, 2016. Not every vehicle in these model years is included; check by VIN.