Driveline: driveshaftRecall 17V-138 · BMW vehicles

BMW of North America, LLC recall 17V-138 covers 121,909 BMW vehicles for a driveline: driveshaft problem, reported to NHTSA on March 2, 2017. The manufacturer's latest report (2018 Q3) shows 66% of affected vehicles repaired.

66%
Vehicles repaired80,845 of 121,909 · 2018 Q3
Vehicles affected121,9093 models
ReportedMar 2, 2017Owners notified Apr 18, 2017
Complaints since129Same system, after the recall

Source: NHTSA recall 17V138000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.

The risk

If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

What to do

The fix

BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

66%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q22018 Q3
3 models

Vehicles in this recall

Built from November 22, 2010 to April 22, 2013. Not every vehicle in these model years is included; check by VIN.