Driveline: differential unitRecall 17V-198 · 2016–2017 Ram 1500

Chrysler (FCA US LLC) recall 17V-198 covers 30 2016–2017 Ram 1500 for a driveline: differential unit problem, reported to NHTSA on March 23, 2017. The manufacturer's latest report (2018 Q3) shows 87% of affected vehicles repaired.

87%
Vehicles repaired26 of 30 · 2018 Q3
Vehicles affected301 model
ReportedMar 23, 2017Owners notified Apr 24, 2017
Complaints since269Same system, after the recall

Source: NHTSA recall 17V198000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

The risk

A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

87%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q22018 Q3
1 model

Vehicles in this recall

Built from July 11, 2016 to November 11, 2016. Not every vehicle in these model years is included; check by VIN.