Electrical system: instrument cluster/panelRecall 17V-245 · 2017 Mercedes-Benz E 300
Mercedes-Benz USA, LLC. recall 17V-245 covers 15 2017 Mercedes-Benz E 300 for a electrical system: instrument cluster/panel problem, reported to NHTSA on April 11, 2017. The manufacturer's latest report (2018 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 17V245000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from June 29, 2016 to April 29, 2016. Not every vehicle in these model years is included; check by VIN.