Electrical system: softwareRecall 17V-247 · 2013 Mercedes-Benz R320
Mercedes-Benz USA, LLC. recall 17V-247 covers 1 2013 Mercedes-Benz R320 for a electrical system: software problem, reported to NHTSA on April 11, 2017. The manufacturer's latest report (2018 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 17V247000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2013 R320 4MATIC CDI vehicle equipped with a six-cylinder diesel engine. In the event of a crash where the primary communication pathway between the air bag control unit and the engine control unit is damaged, the supplementary communication pathway may not shut off the engine or fuel pump.
The risk
If the engine and fuel pump after not shut off after a crash, there would be an increased risk of a fire.
The fix
MBUSA will notify the owner, and a dealer will update the engine control unit with new software, free of charge. The recall began by early June 2017. Owners may contact MBUSA customer service at1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from October 17, 2017 to October 17, 2017. Not every vehicle in these model years is included; check by VIN.