Steering: electric power assist systemRecall 17V-265 · 2014–2016 Chevrolet Caprice Police Pursuit

General Motors LLC recall 17V-265 covers 823 2014–2016 Chevrolet Caprice Police Pursuit for a steering: electric power assist system problem, reported to NHTSA on April 20, 2017. The manufacturer's latest report (2018 Q3) shows 89% of affected vehicles repaired.

89%
Vehicles repaired732 of 823 · 2018 Q3
Vehicles affected8231 model
ReportedApr 20, 2017Owners notified May 15, 2017
Complaints since3Same system, after the recall

Source: NHTSA recall 17V265000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), previously remedied under recall 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.

The risk

A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began May 15, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

89%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q22018 Q3
1 model

Vehicles in this recall

Built from June 12, 2013 to July 11, 2016. Not every vehicle in these model years is included; check by VIN.