Rear: shock absorberRecall 17V-274 · 2016–2017 Ducati Multistrada 1200

Ducati North America recall 17V-274 covers 568 2016–2017 Ducati Multistrada 1200 for a rear: shock absorber problem, reported to NHTSA on April 25, 2017. The manufacturer's latest report (2018 Q3) shows 92% of affected vehicles repaired.

92%
Vehicles repaired523 of 568 · 2018 Q3
Vehicles affected5681 model
ReportedApr 25, 2017Owners notified May 17, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V274000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ducati North America (Ducati) is recalling certain 2016-2017 Multistrada 1200 Enduro motorcycles. The motorcycle's rear shock absorber lower shock-end eyelet may crack and possibly detach from the swingarm.

The risk

If the rear shock absorber detaches from the swingarm, the motorcycle's handling would be affected, increasing the risk of a crash.

What to do

The fix

Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. The recall is expected to begin May 22, 2017. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-17-002.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 14 vehicles were listed as unreachable.

0%50%100%2017 Q22018 Q3
1 model

Vehicles in this recall

Built from March 15, 2016 to January 30, 2017. Not every vehicle in these model years is included; check by VIN.