Engine: dieselRecall 17V-309 · 2012–2014 Volkswagen Passat
Volkswagen Group of America, Inc. recall 17V-309 covers 84,262 2012–2014 Volkswagen Passat for a engine: diesel problem, reported to NHTSA on May 11, 2017. The manufacturer's latest report (2018 Q4) shows 21% of affected vehicles repaired.
Source: NHTSA recall 17V309000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
The risk
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
The fix
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
21%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 241 vehicles were listed as unreachable.
Vehicles in this recall
Built from April 11, 2011 to July 25, 2014. Not every vehicle in these model years is included; check by VIN.