Air suspension system: springs/bagsRecall 17V-363 · 2010–2017 Eldorado Amerivan 10

Eldorado Mobility recall 17V-363 covers 240 2010–2017 Eldorado Amerivan 10 for a air suspension system: springs/bags problem, reported to NHTSA on June 2, 2017. The manufacturer's latest report (2018 Q4) shows 27% of affected vehicles repaired.

27%
Vehicles repaired64 of 240 · 2018 Q4
Vehicles affected2401 model
ReportedJun 2, 2017Owners notified Aug 14, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V363000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.

The risk

A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.

What to do

The fix

ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

27%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32018 Q4
1 model

Vehicles in this recall

Built from May 14, 2015 to May 19, 2017. Not every vehicle in these model years is included; check by VIN.