Air bags: knee bolsterRecall 17V-398 · 2016 Ford Escape

Ford Motor Company recall 17V-398 covers 3 2016 Ford Escape for a air bags: knee bolster problem, reported to NHTSA on June 26, 2017. The manufacturer's latest report (2018 Q4) shows 67% of affected vehicles repaired.

67%
Vehicles repaired2 of 3 · 2018 Q4
Vehicles affected31 model
ReportedJun 26, 2017Owners notified Aug 8, 2017
Complaints since21Same system, after the recall

Source: NHTSA recall 17V398000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The risk

In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

What to do

The fix

Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32018 Q4
1 model

Vehicles in this recall

Built from December 18, 2015 to December 18, 2015. Not every vehicle in these model years is included; check by VIN.