EquipmentRecall 17V-404 · 2016–2017 Buick Envision

General Motors LLC recall 17V-404 covers 768 2016–2017 Buick Envision for a equipment problem, reported to NHTSA on June 27, 2017. The manufacturer's latest report (2018 Q4) shows 34% of affected vehicles repaired.

34%
Vehicles repaired261 of 768 · 2018 Q4
Vehicles affected7681 model
ReportedJun 27, 2017Owners notified Jul 27, 2017
Complaints since3Same system, after the recall

Source: NHTSA recall 17V404000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.

What to do

The fix

GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

34%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2017 Q32018 Q4
1 model

Vehicles in this recall

Built from March 27, 2016 to May 16, 2017. Not every vehicle in these model years is included; check by VIN.