Steering: electric power assist systemRecall 17V-414 · Chevrolet and GMC vehicles

General Motors LLC recall 17V-414 covers 690,685 Chevrolet and GMC vehicles for a steering: electric power assist system problem, reported to NHTSA on June 29, 2017. The manufacturer's latest report (2018 Q4) shows 75% of affected vehicles repaired.

75%
Vehicles repaired520,105 of 690,685 · 2018 Q4
Vehicles affected690,6852 models
ReportedJun 29, 2017Owners notified Aug 10, 2017
Complaints since477Same system, after the recall

Source: NHTSA recall 17V414000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.

The risk

If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 6,567 vehicles were listed as unreachable.

0%50%100%2017 Q32018 Q4
2 models

Vehicles in this recall

Built from January 29, 2013 to September 4, 2014. Not every vehicle in these model years is included; check by VIN.