Suspension: frontRecall 17V-438 · BMW vehicles

BMW of North America, LLC recall 17V-438 covers 14,626 BMW vehicles for a suspension: front problem, reported to NHTSA on July 10, 2017. The manufacturer's latest report (2018 Q4) shows 77% of affected vehicles repaired.

77%
Vehicles repaired11,192 of 14,626 · 2018 Q4
Vehicles affected14,6262 models
ReportedJul 10, 2017Owners notified Aug 31, 2017
Complaints since6Same system, after the recall

Source: NHTSA recall 17V438000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

BMW of North America, LLC (BMW) is recalling certain 2014-2017 BMW R1200GS and BMW R1200GS Adventure motorcycles. The motorcycle fixed fork tube may separate from the pressed in seal plug that secures the tube to the upper triple clamp.

The risk

If the fork tube detaches from the sealing plug, the handling and stability of the motorcycle will be affected, increasing the risk of a crash.

What to do

The fix

BMW will notify owners, and dealers will add an additional fixed fork tube bush. A fork that is sufficiently damaged will be replaced with a modified new part. These repairs will be made free of charge. The recall began August 31, 2017. Owners may contact BMW customer service at 1-800-525-7417.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

77%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32018 Q4
2 models

Vehicles in this recall

Built from May 13, 2013 to June 19, 2017. Not every vehicle in these model years is included; check by VIN.