Electrical system: softwareRecall 17V-506 · 2016–2017 Mercedes-Benz AMG GLE43

Mercedes-Benz USA, LLC. recall 17V-506 covers 12,322 2016–2017 Mercedes-Benz AMG GLE43 for a electrical system: software problem, reported to NHTSA on August 14, 2017. The manufacturer's latest report (2019 Q2) shows 94% of affected vehicles repaired.

94%
Vehicles repaired11,527 of 12,322 · 2019 Q2
Vehicles affected12,3221 model
ReportedAug 14, 2017Owners notified Sep 18, 2017
Complaints since1Same system, after the recall

Source: NHTSA recall 17V506000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

The risk

If the engine shuts down, there is increased the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32019 Q2
1 model

Vehicles in this recall

Built from July 9, 2014 to May 12, 2017. Not every vehicle in these model years is included; check by VIN.