EquipmentRecall 17V-520 · Toyota vehicles

Gulf States Toyota, Inc. recall 17V-520 covers 1,121 Toyota vehicles for a equipment problem, reported to NHTSA on August 23, 2017. The manufacturer's latest report (2018 Q4) shows 75% of affected vehicles repaired.

75%
Vehicles repaired837 of 1,121 · 2018 Q4
Vehicles affected1,1212 models
ReportedAug 23, 2017Owners notified Sep 29, 2017
Complaints since1Same system, after the recall

Source: NHTSA recall 17V520000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

The risk

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

What to do

The fix

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 19 vehicles were listed as unreachable.

0%50%100%2017 Q32018 Q4
2 models

Vehicles in this recall

Built from November 16, 2016 to July 19, 2017. Not every vehicle in these model years is included; check by VIN.