Other: labelsRecall 17V-550 · Metro Link vehicles

Metro Worldwide, LLC recall 17V-550 covers 18 Metro Link vehicles for a other: labels problem, reported to NHTSA on September 1, 2017. The manufacturer's latest report (2018 Q4) shows 56% of affected vehicles repaired.

56%
Vehicles repaired10 of 18 · 2018 Q4
Vehicles affected182 models
ReportedSep 1, 2017Owners notified Sep 15, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V550000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The risk

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

What to do

The fix

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

56%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32018 Q4
2 models

Vehicles in this recall

Built from April 1, 2016 to May 31, 2017. Not every vehicle in these model years is included; check by VIN.