Frontal: sensor/control module-inactiveRecall 17V-640 · Chrysler and Dodge vehicles

Chrysler (FCA US LLC) recall 17V-640 covers 363,930 Chrysler and Dodge vehicles for a frontal: sensor/control module-inactive problem, reported to NHTSA on October 10, 2017. The manufacturer's latest report (2019 Q2) shows 33% of affected vehicles repaired.

33%
Vehicles repaired119,120 of 363,930 · 2019 Q2
Vehicles affected363,9303 models
ReportedOct 10, 2017Owners notified Dec 4, 2017
Complaints since352Same system, after the recall

Source: NHTSA recall 17V640000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

The risk

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

What to do

The fix

Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

33%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 20,790 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q2
3 models

Vehicles in this recall

Built from June 17, 2011 to August 16, 2012. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Occupant Restraint Controller FailurePE17003 · closed Dec 25, 2017
    NHTSA