Equipment: recreational vehicle/trailerRecall 17V-667 · Crossroads vehicles

Keystone RV Company recall 17V-667 covers 1,697 Crossroads vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on October 20, 2017. The manufacturer's latest report (2019 Q1) shows 33% of affected vehicles repaired.

33%
Vehicles repaired560 of 1,697 · 2019 Q1
Vehicles affected1,6974 models
ReportedOct 20, 2017Owners notified Nov 13, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V667000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

The risk

If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

What to do

The fix

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

33%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 36 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q1
4 models

Vehicles in this recall

Built from May 4, 2016 to August 4, 2017. Not every vehicle in these model years is included; check by VIN.