Equipment: recreational vehicle/trailerRecall 17V-673 · 2017–2018 Keystone Cougar

Keystone RV Company recall 17V-673 covers 1,890 2017–2018 Keystone Cougar for a equipment: recreational vehicle/trailer problem, reported to NHTSA on October 25, 2017. The manufacturer's latest report (2019 Q1) shows 58% of affected vehicles repaired.

58%
Vehicles repaired1,089 of 1,890 · 2019 Q1
Vehicles affected1,8901 model
ReportedOct 25, 2017Owners notified Dec 5, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V673000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.

The risk

If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.

What to do

The fix

Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

58%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 34 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q1
1 model

Vehicles in this recall

Built from September 22, 2016 to July 18, 2017. Not every vehicle in these model years is included; check by VIN.