TiresRecall 17V-698 · Phoenix vehicles

Phoenix Motorcars recall 17V-698 covers 45 Phoenix vehicles for a tires problem, reported to NHTSA on November 3, 2017. The manufacturer's latest report (2018 Q4) shows 100% of affected vehicles repaired.

100%
Vehicles repaired45 of 45 · 2018 Q4
Vehicles affected452 models
ReportedNov 3, 2017Owners notified Dec 14, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 17V698000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."

The risk

If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.

What to do

The fix

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from October 1, 2014 to August 31, 2017. Not every vehicle in these model years is included; check by VIN.