Rear: shock absorberRecall 17V-703 · Kawasaki vehicles

Kawasaki Motors Corp., U.S.A. recall 17V-703 covers 2,383 Kawasaki vehicles for a rear: shock absorber problem, reported to NHTSA on November 8, 2017. The manufacturer's latest report (2019 Q1) shows 81% of affected vehicles repaired.

Do not drive these vehicles until repaired

81%
Vehicles repaired1,932 of 2,383 · 2019 Q1
Vehicles affected2,3832 models
ReportedNov 8, 2017Owners notified Dec 4, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V703000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2017-2018 ZR900AH, ZR900BH and ZR900BJ motorcycles. The rear shock absorber tie-rod frame mount holes can become elongated if the rear shock absorber bottoms out, affecting the operation of the shock absorber.

The risk

If the rear shock absorber does not function properly, it can increase the risk of a crash.

What to do

The fix

KMC will notify owners, and dealers will inspect the tie-rod mounting hole and replace the bracket or frame depending on the extent of the elongation of the tie-rod mounting hole, free of charge. The recall began on December 4, 2017. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC17-04.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

81%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 42 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q1
2 models

Vehicles in this recall

Built from January 9, 2017 to August 26, 2017. Not every vehicle in these model years is included; check by VIN.