Steering: electric power assist systemRecall 17V-714 · Mercedes-Benz and Mercedes-Maybach vehicles

Mercedes-Benz USA, LLC. recall 17V-714 covers 72 Mercedes-Benz and Mercedes-Maybach vehicles for a steering: electric power assist system problem, reported to NHTSA on November 14, 2017. The manufacturer's latest report (2019 Q2) shows 86% of affected vehicles repaired.

86%
Vehicles repaired62 of 72 · 2019 Q2
Vehicles affected725 models
ReportedNov 14, 2017Owners notified Feb 9, 2018
Complaints since14Same system, after the recall

Source: NHTSA recall 17V714000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

The risk

If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

86%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q12019 Q2
5 models

Vehicles in this recall

Built from July 29, 2016 to February 14, 2017. Not every vehicle in these model years is included; check by VIN.