Spindle: armRecall 17V-791 · 2017 Star Ev Sport 4+2

JH Global Services, Inc. recall 17V-791 covers 20 2017 Star Ev Sport 4+2 for a spindle: arm problem, reported to NHTSA on December 8, 2017. The manufacturer's latest report (2019 Q1) shows 90% of affected vehicles repaired.

90%
Vehicles repaired18 of 20 · 2019 Q1
Vehicles affected201 model
ReportedDec 8, 2017Owners notified Nov 20, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V791000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

JH Global Services, Inc. (JH Global) is recalling certain 2017 Star EV Sport 4+2 vehicles. Due to a casting problem, the tie rod connection may break off from the front axle spindle resulting in a loss of steering control.

The risk

A loss of steering control from the tie rod connection breaking from the front axle spindle can increase the risk of a crash.

What to do

The fix

JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may contact JH Global customer service at 1-888-878-9988. JH Global's number for this recall is IRN 171101.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q1
1 model

Vehicles in this recall

Built from May 18, 2017 to October 31, 2017. Not every vehicle in these model years is included; check by VIN.