Electrical system: instrument cluster/panelRecall 17V-814 · 2018 Ford Mustang
Ford Motor Company recall 17V-814 covers 2,100 2018 Ford Mustang for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 18, 2017. The manufacturer's latest report (2019 Q2) shows 88% of affected vehicles repaired.
Source: NHTSA recall 17V814000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
The risk
Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
The fix
Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.
Vehicles in this recall
Built from March 14, 2017 to November 26, 2017. Not every vehicle in these model years is included; check by VIN.