Electrical systemRecall 18V-121 · Crossroads vehicles

Keystone RV Company recall 18V-121 covers 1,747 Crossroads vehicles for a electrical system problem, reported to NHTSA on February 19, 2018. The manufacturer's latest report (2019 Q2) shows 67% of affected vehicles repaired.

67%
Vehicles repaired1,163 of 1,747 · 2019 Q2
Vehicles affected1,7472 models
ReportedFeb 19, 2018Owners notified Mar 20, 2018
Complaints since1Same system, after the recall

Source: NHTSA recall 18V121000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Zinger and Longhorn recreational trailers. The ground wire at the GFCI receptacle may be improperly installed, possibly resulting in an electrical short.

The risk

An electrical short can increase the risk of a fire.

What to do

The fix

Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-314.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 18 vehicles were listed as unreachable.

0%50%100%2018 Q12019 Q2
2 models

Vehicles in this recall

Built from July 10, 2017 to January 30, 2018. Not every vehicle in these model years is included; check by VIN.