Automatic transmission: torque converterRecall 18V-390 · Ford and Lincoln vehicles

Ford Motor Company recall 18V-390 covers 25 Ford and Lincoln vehicles for a automatic transmission: torque converter problem, reported to NHTSA on June 11, 2018. The manufacturer's latest report (2019 Q4) shows 96% of affected vehicles repaired.

96%
Vehicles repaired24 of 25 · 2019 Q4
Vehicles affected252 models
ReportedJun 11, 2018Owners notified Jul 5, 2018
Complaints since253Same system, after the recall

Source: NHTSA recall 18V390000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

The risk

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q32019 Q4
2 models

Vehicles in this recall

Built from July 28, 2017 to March 8, 2018. Not every vehicle in these model years is included; check by VIN.