Visibility: rearview mirrors/devicesRecall 18V-396 · 2018 Dodge Journey

Chrysler (FCA US LLC) recall 18V-396 covers 1,741 2018 Dodge Journey for a visibility: rearview mirrors/devices problem, reported to NHTSA on June 14, 2018. The manufacturer's latest report (2019 Q4) shows 93% of affected vehicles repaired.

93%
Vehicles repaired1,611 of 1,741 · 2019 Q4
Vehicles affected1,7411 model
ReportedJun 14, 2018Owners notified Aug 2, 2018
Complaints since1Same system, after the recall

Source: NHTSA recall 18V396000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The risk

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 14 vehicles were listed as unreachable.

0%50%100%2018 Q32019 Q4
1 model

Vehicles in this recall

Built from May 1, 2018 to May 25, 2018. Not every vehicle in these model years is included; check by VIN.