Sensing system: cameraRecall 18V-398 · Dodge and Ram vehicles

Chrysler (FCA US LLC) recall 18V-398 covers 1,837 Dodge and Ram vehicles for a sensing system: camera problem, reported to NHTSA on June 14, 2018. The manufacturer's latest report (2019 Q4) shows 86% of affected vehicles repaired.

86%
Vehicles repaired1,578 of 1,837 · 2019 Q4
Vehicles affected1,8374 models
ReportedJun 14, 2018Owners notified Aug 2, 2018
Complaints since56Same system, after the recall

Source: NHTSA recall 18V398000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The risk

A loss of image in the rearview camera while backing up can increase the risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

86%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9 vehicles were listed as unreachable.

0%50%100%2018 Q32019 Q4
4 models

Vehicles in this recall

Built from May 1, 2018 to May 11, 2018. Not every vehicle in these model years is included; check by VIN.