Equipment: recreational vehicle/trailerRecall 18V-449 · 2019 Jayco Travel Trailer White Hawk

Jayco, Inc. recall 18V-449 covers 202 2019 Jayco Travel Trailer White Hawk for a equipment: recreational vehicle/trailer problem, reported to NHTSA on July 5, 2018. The manufacturer's latest report (2020 Q2) shows 87% of affected vehicles repaired.

87%
Vehicles repaired175 of 202 · 2020 Q2
Vehicles affected2021 model
ReportedJul 5, 2018Owners notified Jul 30, 2018
Complaints since3Same system, after the recall

Source: NHTSA recall 18V449000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.

The risk

If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.

What to do

The fix

Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

87%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q32020 Q2
1 model

Vehicles in this recall

Built from April 25, 2018 to May 7, 2018. Not every vehicle in these model years is included; check by VIN.