Lever and linkage: floor shiftRecall 18V-471 · Ford vehicles
Ford Motor Company recall 18V-471 covers 504,182 Ford vehicles for a lever and linkage: floor shift problem, reported to NHTSA on July 16, 2018. The manufacturer's latest report (2019 Q4) shows 67% of affected vehicles repaired.
Source: NHTSA recall 18V471000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
The risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 15,416 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 15, 2013 to August 31, 2015. Not every vehicle in these model years is included; check by VIN.