Power train: automatic transmissionRecall 18V-497 · 2017–2018 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 18V-497 covers 6 2017–2018 Mercedes-Benz Metris for a power train: automatic transmission problem, reported to NHTSA on July 29, 2018. The manufacturer's latest report (2019 Q2) shows 100% of affected vehicles repaired.
Source: NHTSA recall 18V497000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
The risk
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 15, 2017 to January 9, 2018. Not every vehicle in these model years is included; check by VIN.