Equipment adaptive/mobilityRecall 18V-583 · Eldorado and Goshen vehicles

Eldorado National-Kansas recall 18V-583 covers 244 Eldorado and Goshen vehicles for a equipment adaptive/mobility problem, reported to NHTSA on August 31, 2018. The manufacturer's latest report (2020 Q1) shows 63% of affected vehicles repaired.

63%
Vehicles repaired154 of 244 · 2020 Q1
Vehicles affected2446 models
ReportedAug 31, 2018Owners notified Oct 24, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V583000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What to do

The fix

Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
6 models

Vehicles in this recall

Built from January 1, 2012 to August 24, 2018. Not every vehicle in these model years is included; check by VIN.