Equipment adaptive/mobilityRecall 18V-584 · 2012–2018 Collins School Bus

Collins Bus Corporation recall 18V-584 covers 59 2012–2018 Collins School Bus for a equipment adaptive/mobility problem, reported to NHTSA on September 4, 2018. The manufacturer's latest report (2020 Q1) shows 86% of affected vehicles repaired.

86%
Vehicles repaired51 of 59 · 2020 Q1
Vehicles affected591 model
ReportedSep 4, 2018Owners notified Nov 9, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V584000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What to do

The fix

Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

86%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
1 model

Vehicles in this recall

Built from January 1, 2012 to August 24, 2018. Not every vehicle in these model years is included; check by VIN.