Front assembly: seat heater/coolerRecall 18V-595 · 2014–2016 Cadillac CTS

General Motors LLC recall 18V-595 covers 52,867 2014–2016 Cadillac CTS for a front assembly: seat heater/cooler problem, reported to NHTSA on September 7, 2018. The manufacturer's latest report (2020 Q1) shows 88% of affected vehicles repaired.

88%
Vehicles repaired46,397 of 52,867 · 2020 Q1
Vehicles affected52,8671 model
ReportedSep 7, 2018Owners notified Nov 1, 2018
Complaints since4Same system, after the recall

Source: NHTSA recall 18V595000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

The risk

In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

What to do

The fix

GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 328 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
1 model

Vehicles in this recall

Built from June 10, 2013 to July 1, 2016. Not every vehicle in these model years is included; check by VIN.