Visibility: glass, side/rearRecall 18V-608 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 18V-608 covers 387 Mercedes-Benz vehicles for a visibility: glass, side/rear problem, reported to NHTSA on September 11, 2018. The manufacturer's latest report (2020 Q1) shows 85% of affected vehicles repaired.

85%
Vehicles repaired330 of 387 · 2020 Q1
Vehicles affected3874 models
ReportedSep 11, 2018Owners notified Nov 2, 2018
Complaints since3Same system, after the recall

Source: NHTSA recall 18V608000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.

The risk

If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
4 models

Vehicles in this recall

Built from June 7, 2018 to June 14, 2018. Not every vehicle in these model years is included; check by VIN.