Equipment adaptive/mobilityRecall 18V-640 · Elkhart and Glaval Bus vehicles

Forest River, Inc. recall 18V-640 covers 1,525 Elkhart and Glaval Bus vehicles for a equipment adaptive/mobility problem, reported to NHTSA on September 18, 2018. The manufacturer's latest report (2021 Q2) shows 3% of affected vehicles repaired.

3%
Vehicles repaired48 of 1,525 · 2021 Q2
Vehicles affected1,52519 models
ReportedSep 18, 2018Owners notified Oct 10, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V640000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What to do

The fix

Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

3%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 14 vehicles were listed as unreachable.

0%50%100%2018 Q42021 Q2