Emergency: escape/egress/exitRecall 18V-692 · 2018–2019 Mci J4500

Motor Coach Industries recall 18V-692 covers 37 2018–2019 Mci J4500 for a emergency: escape/egress/exit problem, reported to NHTSA on October 3, 2018. The manufacturer's latest report (2020 Q3) shows 62% of affected vehicles repaired.

62%
Vehicles repaired23 of 37 · 2020 Q3
Vehicles affected371 model
ReportedOct 3, 2018Owners notified Apr 4, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 18V692000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.

What to do

The fix

MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

62%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q22020 Q3
1 model

Vehicles in this recall

Built from May 1, 2017 to July 16, 2018. Not every vehicle in these model years is included; check by VIN.