SeatsRecall 18V-696 · 2011–2018 Collins School Bus

Collins Bus Corporation recall 18V-696 covers 1,705 2011–2018 Collins School Bus for a seats problem, reported to NHTSA on October 5, 2018. The manufacturer's latest report (2020 Q1) shows 34% of affected vehicles repaired.

34%
Vehicles repaired581 of 1,705 · 2020 Q1
Vehicles affected1,7051 model
ReportedOct 5, 2018Owners notified Dec 21, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V696000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

The risk

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

What to do

The fix

Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

34%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
1 model

Vehicles in this recall

Built from August 7, 2012 to October 1, 2018. Not every vehicle in these model years is included; check by VIN.