Equipment: recreational vehicle/trailerRecall 18V-712 · Carado and Hymer vehicles
Erwin Hymer Group North America, Inc. recall 18V-712 covers 172 Carado and Hymer vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on October 11, 2018. The manufacturer's latest report (2020 Q1) shows 23% of affected vehicles repaired.
Source: NHTSA recall 18V712000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
The risk
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
The fix
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
23%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from May 16, 2018 to September 30, 2018. Not every vehicle in these model years is included; check by VIN.