Axle: non-powered axle assemblyRecall 18V-723 · Crossroads and Dutchmen vehicles

Keystone RV Company recall 18V-723 covers 1,276 Crossroads and Dutchmen vehicles for a axle: non-powered axle assembly problem, reported to NHTSA on October 15, 2018. The manufacturer's latest report (2020 Q1) shows 73% of affected vehicles repaired.

73%
Vehicles repaired936 of 1,276 · 2020 Q1
Vehicles affected1,2769 models
ReportedOct 15, 2018Owners notified Nov 16, 2018
Complaints since4Same system, after the recall

Source: NHTSA recall 18V723000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

The risk

If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

What to do

The fix

Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

73%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
9 models

Vehicles in this recall

Built from June 26, 2018 to August 15, 2018. Not every vehicle in these model years is included; check by VIN.