Equipment: electricalRecall 18V-726 · Crossroads vehicles

Keystone RV Company recall 18V-726 covers 60 Crossroads vehicles for a equipment: electrical problem, reported to NHTSA on October 15, 2018. The manufacturer's latest report (2020 Q1) shows 27% of affected vehicles repaired.

27%
Vehicles repaired16 of 60 · 2020 Q1
Vehicles affected602 models
ReportedOct 15, 2018Owners notified Nov 14, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V726000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.

The risk

The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.

What to do

The fix

Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

27%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
2 models

Vehicles in this recall

Built from April 26, 2018 to August 1, 2018. Not every vehicle in these model years is included; check by VIN.