Accessory: floor matRecall 18V-759 · 2018 Jeep Grand Cherokee

Chrysler (FCA US LLC) recall 18V-759 covers 4,822 2018 Jeep Grand Cherokee for a accessory: floor mat problem, reported to NHTSA on October 29, 2018. The manufacturer's latest report (2020 Q1) shows 61% of affected vehicles repaired.

61%
Vehicles repaired2,948 of 4,822 · 2020 Q1
Vehicles affected4,8221 model
ReportedOct 29, 2018Owners notified Nov 15, 2018
Complaints since7Same system, after the recall

Source: NHTSA recall 18V759000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

The risk

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

61%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 95 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
1 model

Vehicles in this recall

Built from May 22, 2017 to June 1, 2018. Not every vehicle in these model years is included; check by VIN.