Electrical system: softwareRecall 18V-761 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 18V-761 covers 119 Mercedes-Benz vehicles for a electrical system: software problem, reported to NHTSA on October 29, 2018. The manufacturer's latest report (2020 Q3) shows 97% of affected vehicles repaired.

97%
Vehicles repaired115 of 119 · 2020 Q3
Vehicles affected1198 models
ReportedOct 29, 2018Owners notified Apr 12, 2019
Complaints since29Same system, after the recall

Source: NHTSA recall 18V761000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.

The risk

An engine stall can increase the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q22020 Q3
8 models

Vehicles in this recall

Built from December 7, 2017 to October 19, 2018. Not every vehicle in these model years is included; check by VIN.