Lpg systems: water heaterRecall 18V-767 · 2019 Crossroads Cruiser

Keystone RV Company recall 18V-767 covers 7 2019 Crossroads Cruiser for a lpg systems: water heater problem, reported to NHTSA on October 31, 2018. The manufacturer's latest report (2019 Q4) shows 100% of affected vehicles repaired.

100%
Vehicles repaired7 of 7 · 2019 Q4
Vehicles affected71 model
ReportedOct 31, 2018Owners notified Oct 31, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V767000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.

The risk

If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.

What to do

The fix

The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42019 Q4
1 model

Vehicles in this recall

Built from May 23, 2018 to October 2, 2018. Not every vehicle in these model years is included; check by VIN.