Electrical system: softwareRecall 18V-800 · Volvo vehicles
Volvo Car USA LLC recall 18V-800 covers 17,548 Volvo vehicles for a electrical system: software problem, reported to NHTSA on November 13, 2018. The manufacturer's latest report (2020 Q1) shows 97% of affected vehicles repaired.
Source: NHTSA recall 18V800000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
The risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 217 vehicles were listed as unreachable.
Vehicles in this recall
Built from March 24, 2016 to November 1, 2018. Not every vehicle in these model years is included; check by VIN.